All very good for communication, time lines and quality.

Once again, I don't feel cheated - The price was as expected and any potential future issues were pointed out to me.

No issues always a professional service

Helpful staff, happy with service

video recording helped

Satisfied with all aspects of your service.

It was competed promptly with adequate area and facilities to wait for the service

Good detailed service feedback. Easy drop off and pick up.

I didn't go ahead with the service as the cost was too high

Met expectations. A printed sheet clearly showing details of what had actually been completed would have been helpful.

Have had all my services with you and have been looked after by Steve the whole time it's nice to know who you will see when you get there it's familiar.

Received reassuring advice on when and how the problem with my vehicle would be sorted out

Great team of people at Barons Watford who gave complete satisfaction.

Efficient, waiting was short.

When I collected the car was not throughout clean they didn't even look in the boot

You charge double what it costs in a similar garage in the south of the UK and your sales rep was not very polite when we said we would not be having the diagnostic test done with your garage. We will drive to a BMW Mini garage that charges much less

Friendly, on time and the car was nice and clean. However, per my response above I don't like that I was told something when booking my car in that proved to cost me money only when I arrived.

Friendly and efficient

Great service done with efficiency and good manners

They were given my car to repair, and the first time I went compared to the time I actually booked it in they gave me 2 separate prices on labour for the car, then when I went to pick up the car they had damaged a bumper plastic and tried to blame me

Very pleased with the outcome of my car